1. Introduction

CMarket (“Company”) is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services (“Services”).

We comply with applicable data protection laws and regulations in the jurisdictions where we operate.

 

2. Consent to Collection of Personal Data

By creating an account and clicking “Accept,” you consent to the collection and processing of your personal information in accordance with this Privacy Policy.

 

3. Information We Collect

We may collect the following categories of personal information:

• Identification information (name, date of birth, nationality)
• Contact information (email address, phone number)
• Account information (username, password)
• Government-issued identification documents (passport, ID card)
• Financial information (bank account details, transaction history)
• Device and log data (IP address, browser type, access logs)
• Any additional information required for KYC/AML compliance

 

4. Purpose of Use

We use personal information for the following purposes:

• Account registration and identity verification (KYC)
• Processing deposits, withdrawals, and trading transactions
• Compliance with legal and regulatory obligations (AML/CFT)
• Fraud detection and prevention
• Customer support and dispute resolution
• Service improvement and security monitoring
• Marketing communications (where consent is provided)

 

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described above or as required by applicable law.

Where required by law, certain records may be retained for a minimum statutory period, including:

• Transaction records: 5 years
• Contract or subscription records: 5 years
• Consumer complaint records: 3 years

 

6. Data Protection Measures

We implement technical, administrative, and physical safeguards to protect personal information, including:

• Encryption of sensitive data
• Access control and authentication systems
• Regular security audits and monitoring
• Secure storage facilities
• Anti-hacking and intrusion prevention systems

 

7. Cookies

We use cookies to enhance user experience and analyze website traffic. Users may disable cookies through browser settings; however, some services may not function properly if cookies are disabled.

 

8. User Rights

Users have the right to access, correct, update, or request deletion of their personal data, subject to legal and regulatory requirements.

Requests may be submitted through our official contact channels.

 

9. Disclosure to Third Parties

We may share personal information with:

• Regulatory authorities, when required by law
• Identity verification service providers
• Banking and payment partners
• Technology and security service providers

We do not sell personal information to third parties.

 

10. Contact Information

For questions regarding this Privacy Policy or personal data matters, please contact our Data Protection Officer at:

Email: support@CMarket.com
(Replace with official contact details)